CyberHub Kenya — Cyber Café Technical & Portal Support

Operator Portal

Regional Networks

Nairobi CBD Operators 42 active

Rift Valley IT Network 21 active

Lakeside Kisumu Hub 16 active

Coast Digital Operators 10 active

• Mwangi wa Cyber (Nairobi CBD (Biashara St)) • 1 hour ago

✓ Solved Pinned

eCitizen Pesaflow M-Pesa payment showing pending for 2 hours on passport application

Greetings team! A customer paid Ksh 7,550 for passport renewal via Paybill 206206 this morning at 10:15 AM. M-Pesa sent confirmation code QHB8392KL, but eCitizen invoice still displays 'Awaiting Payment' and cannot gener...

2 replies 154 views

▲ 7

• Brian Ochieng (Kisumu (Oginga Odinga St)) • 1 hour ago

MikroTik RB750Gr3 configuration for 20 cyber PCs + Safaricom 5G router load balance

We recently upgraded from 20Mbps fiber to dual WAN: Safaricom 50Mbps Fiber + Safaricom 5G Outdoor CPE. Looking for the optimal PCC (Per Connection Classifier) script to split cyber gaming/browsing PCs to WAN1 and eCitize...

1 reply 213 views

▲ 5

• Faith Wanjiku (Nakuru (Kenyatta Ave)) • 1 hour ago

Digital Persona U.are.U 4500 fingerprint scanner driver not detected on TIMS portal Chrome v124

Anyone assisting clients with NTSA biometric capture having issues where the browser plugin doesn't detect the Digital Persona scanner? Works fine on Windows 10 Edge in IE Mode, but on Windows 11 it fails.

0 replies 67 views

▲ 3

• Kelvin Kiprono (Eldoret (Uganda Rd)) • 1 hour ago

[FOR SALE] 10x HP ProDesk 600 G3 SFF (Core i5 7th Gen, 16GB RAM, 256GB SSD) - Nairobi pickup

Upgrading our cyber branch. Selling 10 units of clean HP ProDesk 600 G3 SFF. Pre-configured with Windows 10 Pro, MS Office 2021, and PDF editors. Ideal for cyber workstations or POS servers. Ksh 14,500 per unit or Ksh 13...

1 reply 316 views

▲ 5

• Kelvin Kiprono (Eldoret (Uganda Rd)) • 1 hour ago

✓ Solved

Epson L805 flashing alternating red lights (Service Required: Waste Ink Pad Full)

My primary passport photo printer Epson L805 just locked up in the middle of a printing rush with alternating paper & ink red LEDs. We already cleaned the physical sponge pads last month, but the digital EEPROM counter i...

1 reply 90 views

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Portal Status

eCitizen (GavaConnect) Pesaflow & Services Online

42ms 99.4%

KRA iTax Portal PIN & Return Filing Active

68ms 98.9%

NTSA / TIMS Portal SMS OTP Gateway Delayed

195ms 94.2%

Safaricom Daraja API M-Pesa STK Push Normal

28ms 99.9%

Ardhisasa (Lands) Title Search Active

85ms 97.8%

Top Contributors

Mwangi wa Cyber Nairobi CBD

480 pts

Brian Ochieng Kisumu Hub

390 pts

Faith Wanjiku Nakuru Ops

320 pts

Government Paybills Reference

eCitizen: 206206

KRA iTax: 572572

NTSA TIMS: 206206

Safaricom DND: *456*9*5#