OK
Stream updated in real-time
M
Mwangi wa Cyber
Master Cyber Operator
Nairobi CBD (Tom Mboya St)
•
Sep 02, 2026 at 8:04 AM
Solved
KRA iTax: Filing Monthly Turnover Tax (TOT) returns gives "Server Error 500 in /iTax application"
When uploading the filled TOT Excel macro sheet for February 2026, iTax generates a red banner saying `Error 500: An unexpected error occurred while processing your offline utility`. Other taxpayers are experiencing the same issue today.
313 views
•
2 responses
Community Solutions & Discussion Stream
2
S
sss
Guest Technician
2 hours ago
1. step sss
+5s
-5s
Video Guide
Video guide by sss
Keyboard Navigation
Space / K Play/Pause
F Fullscreen
← / J -5s Back
→ / L +5s Fwd
↑ / ↓ Volume
M Mute
P Miniplayer (PiP)
0-9 Seek 0-90%
00:00
/
00:00
Channel Rules & Code
STANDARDS
1.
Open Diagnostics: Share steps clearly with error codes, models, and OS versions.
2.
No Malware or Keygens: Only verified drivers, adjustment utilities, and official links.
3.
Protect PII: Blur customer National IDs, KRA PIN numbers, and phone numbers in screenshots.
4.
Feedback: Click Worked when an operator's suggestion solves your issue!
Stream Activity
ACTIVE STREAM
Total Views
313
Total Responses
2
WEEKLY CONTEST
Ends in 3 days
Cyber Operator Bug Bounty
Share tested solutions for portal or hardware issues to win KES 2,500 Airtime and the Gold Tech Badge!
Pool: KES 25,000
42 Operators In
Related in eCitizen & KRA Services
View All
TSC TPAD / Online Leave Portal: "Document Upload Failed - File exceeds 1MB or Invalid Format"
Faith Wanjiku
•
replies
Ardhisasa Lands Information System: "Parcel Number Not Found in Cadastral Database"
Faith Wanjiku
•
replies
eCitizen GavaConnect: M-Pesa STK Push deducted KES 1,050 but invoice status stuck on Pending
Faith Wanjiku
•
replies
Active Technicians OPERATORS
M
Mwangi wa Cyber
Nairobi CBD (Tom Mboya St)
B
Brian Ochieng
Kisumu (Oginga Odinga St)
F
Faith Wanjiku
Nakuru (Kenyatta Ave)
Official Portals Reference
eCitizen: 206206
KRA iTax: 572572
NTSA TIMS: 206206
Safaricom DND: *456*9*5#